Webinar – September 2025 – Medical Information Management Launch

AB Cube introduced the Medical Information Manager (MIM) module during a dedicated webinar, showcasing how it seamlessly connects call center solutions like Zendesk or Salesforce with the SafetyEasy® Suite. 

Key features include customizable workflows, API connectivity, and integrated safety product libraries for consistent information handling. 

The session highlighted major innovations such as AI-powered answer generation, automatic transcription of conversations, and instant creation of medical information requests—all designed to eliminate manual steps and reduce response times to just seconds. This integrated approach ensures efficiency, accuracy, and a unified process without the need for multiple systems.