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AB Cube Customer Newsletter: Spring 2024


Welcome to the very first issue of our new quarterly AB Cube newsletter!

Each issue, we’ll be bringing you up to speed with company news and product developments at AB Cube, highlighting our latest deployments where we’re enabling business success for our customers, plus sharing an “under the hood” look at the newest features and advanced capabilities within our SafetyEasy® Suite multivigilance safety database solution. We’ll also be offering our expert analysis of the regulatory moves and technology innovations that matter across PV, drug safety and multivigilance.

Kicking off this edition, we celebrate the recent launch of our exciting API feature – enabling seamless integration to SafetyEasy® offering 9 endpoints. We also take a look “under the hood” of our brand new SupraSchema functionality, which provides familiar access to SafetyEasy® on a multi-tenant basis, with secure, single tenant databases provided for each CRO customer.

For our “Industry Moves” section, we asked our team of experts for their analysis of the Industry Trends to Watch in 2024. From automation and AI to data visualization and private cloud, discover the key stories that we think will be shaping the industry this year.

Finally, we spotlight some eye-catching industry and solution datapoints, and round off with a summary of the upcoming industry events where you can meet up with the AB Cube team.

We hope you enjoy receiving our newsletter – we’d love to hear your feedback, so feel free to get in touch with your thoughts, plus any suggestions for AB Cube topics that you’d like us to cover. If you’d like to book a meeting to discuss your team’s multivigilance reporting needs, or if you’re keen to explore the benefits of SafetyEasy® for your organization in a one-to-one demo, just get in touch with us to schedule.

We look forward to connecting soon.

Best regards,

Matthieu Doresse
Founder & CEO, AB Cube
+33 185 34 94 79

Follow us on X: @abcube1
Follow us on LinkedIn: AB Cube: LinkedIn Company Page


– Latest AB Cube News
– Industry Moves
– Under the Hood
– Industry Datapoint
– AB Cube Datapoint
– Event Calendar

AB CUBE NEWS: introducing our game-changing API feature

We’ve launched a game-changing API feature, enabling seamless integration to our cloud-based SafetyEasy® multivigilance suite offering 9 endpoints – from case creation, data retrieval and updates to full product dictionary management.

Harnessing OAuth 2.0 authentication, the API is now available in three licensing options:

🔹Case creation/update API
🔹Connection to SafetyEasy data API
🔹Product Dictionary Management API

Access to our SafetyEasy API Sandbox and test documentation is free of charge for one month and, to support implementation for your organisation, we offer a full API installation service within your own production environment.

To find out more and to request pricing, please contact

AB Cube automates to speed delivery of new SafetyEasy® system releases

As part of our total commitment to business transformation through automation, AB Cube has achieved a complete automation of our internal process for verification and validation of new SafetyEasy® Suite system releases.

Since AB Cube provides customers with pre-validated solutions within a highly regulated environment, our focus is on ensuring that our validation processes are – at all times – robust, based on consolidated information and fully aligned with GAMP®5-Edition 2 recommendations. In order to speed the delivery of new system releases to our customers, we were looking for a testing automation solution to minimise manual effort while meeting our rigorous quality standards.

In a project led by AB Cube’s Head of Validation and Quality Atika Mahfoudi, and working in collaboration with our trusted supplier Cerberus Testing, our non-regression test cycle for new releases has now been transformed – with the previous 3-week resource-intensive process reduced to just 3 hours.

This successful streamlining ensures that we can roll out the benefits and enhancements of new SafetyEasy® Suite system releases to our customers much faster, with the same assurance of quality and compliance.

You can learn more about this transformative automation project over on our partner Cerberus Testing’s blog.

INDUSTRY MOVES: Drug Safety Trends To Watch In 2024

We recently asked our team of experts for their analysis of the Industry Trends to Watch in 2024. 

In this trends round-up article, we share AB Cube’s authoritative insights into the hot topics that will be shaping the drug safety industry over the coming year. From automation and AI to data visualization and private cloud, find out what our team considers to be the key stories that PV teams and drug safety leaders should be tracking.

Read the full article on LinkedIn.

UNDER THE HOOD: Explore SafetyEasy® SupraSchema

We recently introduced SafetyEasy® SupraSchema – multi-tenant software with single tenant database for ultimate performance, ease of management and data security.

To meet our customers’ need for best-in-class drug safety software coupled with the highest security and data privacy, we have created a technical architecture specifically dedicated to supporting clinical research organisations. For CROs, our new SupraSchema functionality delivers the best of both worlds – familiar access to our industry-leading SafetyEasy® suite software on a multi-tenant basis, with secure, single tenant databases provided for each CRO customer.

SafetyEasy® SupraSchema delivers:

🔹Optimal security

🔹Guaranteed conformity

🔹Assured data privacy compliance

🔹Ease of database management

and enables CROs to:

🔹Query all databases simultaneously (for example, obtaining KPIs)

🔹Manage multiple system users from one dashboard

🔹Organise their configuration (including settings and workflow) in a single portal

To discover more about SupraSchema and how it can benefit your organisation, message us here or email

INDUSTRY DATAPOINT: Growing shift towards PV automation, AI and ML

Life sciences commercialization company Indegene reports some noteworthy findings following its recent trends survey of 100 pharmacovigilance professionals across Europe and the US.

Highlight survey results:

⚙️Around 25% of those surveyed reported that their organizations currently operate an automation level of 20% for case processing

📈 The same respondents foresee a major surge in case processing automation – expecting it to surpass 60% within the next 12 months

🚀For AE monitoring and intake processes, 43% reported current automation levels of 40%, with 42% aiming for automation of 80% and above within the next year

The survey insights reveal a clear shift in the industry towards recognizing and embracing the benefits of automation, AI and machine learning to achieve operational efficiencies, improve compliance, and create sustainable competitive advantage.

AB CUBE DATAPOINT: Driving customer satisfaction with support excellence

We’re proud to share the results of our latest customer delivery and satisfaction survey, which we debuted to attendees of our recent customer webinar.

Our year-on-year results comparison shows that the number of new support tickets raised by SafetyEasy® users has halved since 2022, with a 5x reduction in unresolved tickets. Overall, our positive rating from customer has increased by 7% to 83%.  Great news!


The AB Cube team will be participating in key global industry events towards the end of the year – we’ll share more details of how you can meet us in future editions.

We look forward to seeing you!

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